Introduction
'Good communication is Good Business'. Doing business without communication is like solitary confinement or winking at a young girl in the dark. Research has shown that about 80 percent of our effective hours is being spent on communication -- speaking, listening, reading and writing. In fact, communication is the lifeblood of human society and every organization.
India has been practising communication from the time-immemorial. Bharata Muni, the Father of Indian Dance during the third century BC in his treatise ' Natya Shastra' not only dealt with dance drama but also spelt out the Indian communication system. Therefore, our communication practice is as old as of our 5000 years civilization.
Great Communicators
If Lord Buddha is recognized as the Light of Asia by spreading Buddhisim in the East, If Swami Vivekananda is regarded as the symbol of Indian culture and spirituality by promoting our culture in the West and, If Mahatma Gandhi became the Father of the Nation and Man of the 20th Century by liberating India from the British,
Their secret of success was in their respective philosophies and communication methods that they adopted.
They preached only what they practiced. Therefore, Mahatma Gandhi said 'An Ounce of practice is worth more than tons of preaching'. This is relevant even today to make our communication system more purposeful and effective.
Although communication has always been essential for business, it has become more important today because of global competitive marketing environment on the one side and the media explosion on the other. Communication is now a 24 hour industry. As a result, the need for corporate communication has increased manifold to meet the emerging global challenges. There has been an upswing in business and organizational communication activities of corporate India- thanks to Economic Liberalization, Globalization and Privatization.
State-of-the-Art
What is the state - of - the -art the Indian communication? It is a mixed legacy containing highly qualified professionals second to none in the world on the one side and many non-professionals without any professional education and training in the discipline. The distinguishing trait is the 'quantity of communication personnel' rather than the 'quality of the profession'. The need of the hour is professional excellence in business communication/corporate communications.
Why Accreditation?
There is a close linkage between benchmarking and accreditation. Benchmarking is a continuous systematic process of evaluating companies recognized as industry leaders, to determine business and work processes that represent best practice and establish rational performance goal. Benchmarking is also looking for the best practice associated with the way companies operate. It is a means of assessing company and departmental performance. The purpose of benchmarking is to identify areas for improvement and to stimulate change. Benchmarking can be applied not only to companies but also to individual managers to evaluate their performance and prove their professional competence.
Accreditation is therefore the benchmark by which a communication professional can exhibit one's professional competence and quality. It is also a mark of distinction of demonstrating professional commitment and ethical practice. But accreditation is not an easy process. The professionals for accreditation all over the world are selected based on their broad knowledge, professional education, skills, strategic perspective and sound professional judgement. Their professional knowledge is tested through an examination designed by the professional association. Accredited member is not only regarded in high esteem in the profession but also preferred in recruitment rather than a non-accredited candidate.
IABC
Similar to other professions such as the Bar Examination for Lawyers, competency examination for Chartered Accountants, and proficiency test for Company Secretaries, the International Association of Business Communicators (IABC), Headquarters in San Francisco has introduced accreditation programme for its members as Accredited Business Communicator (ABC). Earning an accreditation in business communication through IABC is a challenging process in which a communicator has to prove his professional competence with an outline of the objectives of a campaign, campaign samples, and presentation of overall communication strategy and evaluation of the results accomplished by a member. Members with a minimum of five years communication experience and a Bachelors' Degree are eligible to go through the process of accreditation. The final phase of the accreditation process consists of four hours of written examination and 30 minutes of oral interview. Having passed this examination, a member is certified as the Accredited Business Communicator (ABC).
The Public Relations Society of America (PRSA), has started accreditation in 1965 and restructured in 2003 to better reflect the growing body of knowledge and diversity in the filed of public relations. Members with five years professional experience are now required to take a preview course (available on line) complete a 'readiness questionnaire' and show a portfolio of work experience to a panel of professionals before taking the written examination, which is available at various examination centers throughout the United States of America. The two and half hour's written examination tests the candidate's knowledge in the field of communication and public relations. Candidates who pass this examination are certified as Accredited in Public Relations (APR).
Both IABC and PRSA have sought to promote communication and public relations as a profession through the establishment of voluntary accreditation programmes. Practitioners must gain a certain level of experience and demonstrate a certain degree of knowledge before receiving accreditation. ABC by IABC and APR by PRSA.
Likewise other professional bodies such as the Chartered Institute of Public Relations, London, the Canadian Public Relations Society, the Institute of Public Relations, Australia, the Public Relations Institute of South Africa to quote a few also have introduced accreditation scheme for their members. However, the Indian PR professional bodies are yet to launch such scheme for recognising proficiency of their members.
Senior Professional as "Fellow"
Several national professional bodies including PRSA and IABC have established ' Fellow Award' programme that recognize senior professionals' as Fellows based on their career achievements and their contribution to the cause of public relations and communication professions. PRSA for example, has a 'College of Fellows" under which the outstanding professional with 20 years of experience is designated as 'Fellow', who is regarded as an expert in the field of public relations.
ABCI Accreditation: Guidelines
The Association of Business Communicators of India as a measure to promote high professional standards in the practice of business and corporate communications and to facilitate the recognition and understanding of the role and value of corporate communication as a management function introduces voluntary accreditation programme for its members. The ABCI in collaboration with Accreditation Council will offer a sound educational and knowledge base for communication and public relations practitioners through a system of both written and oral examination. Accreditation of a member will be subject to the passing of prescribed examination which is based on certain academic standards and approved syllabus. Such an examination will be conducted by the 'Accreditation Council 'constituted for the purpose by ABCI.
Student Accreditation
Students of Mass Media and Communications are eligible to appear for Students accreditation on their completing successfully 3 semesters. Students need to take a permission from their college and should be certified by the college having cleared third semester successfully. The fees for an online test will Rs. 1,000/-
The procedure will remain same for the Accreditation of Senior Associate of ABCI. The eligibility to appear for the examination will be after getting 15years work experience.
Brains Trust Fellows:
Rules
The ABCI constitutes within the Association a group of 'Brains Trust-Fellows' to recognize and honour senior practitioners with 20 years of professional experience. Their outstanding career achievements and contribution to the growth of the professional bodies will be taken into consideration.
Mentoring Programme
The Brain Trust is encouraged to develop programmes for the benefit of the members of ABCI and to advise Association in promoting professionalism in business communications with support of scholarly research and through the enforcement of code of ethics. The Brain Trust Fellow is expected to design a mentoring programme that will play a significant role in counseling communication professionals in all areas of practice and earn management recognition for the profession.